TMate
Insights
User Insights
Capture customer information and turn them into insights to observe trends and conduct analysis
Qualitative Insights
Get actionable data to grow your business with the information provided by users
Feedback Collection
Collect feedback from various channels automatically and generate actionable insights
Not Supported
Customer Management
Voting Board
Allow users to create and vote on feedback to introduce changes publicly
Not supported
Feedback Priorities
Easily identify similar feedback expressed by customers to prioritize better and faster
Not supported
Issue Management
Create tasks to prioritize and manage customer issues in an orderly manner
Not supported
Topic Auto-Clustering
Obtain the most frequently mentioned topics to cater to customer needs
Not supported
Automated Responses
Create automated responses to queries by adding your data to the tool
Not supported
Analysis
Keyword Tracker
Track keywords related to competitors, specific features, and more to register and monitor keywords of your choice
Not supported
Research Analysis
Collate information from user experiences and conduct a detailed analysis to generate customer insights
Not supported
Insight Sharing
Allow team members to connect to your channel and access insights
Not supported
Integrations
Chrome Extension
Install the Chrome extension to capture customer feedback from any web app or web page
Not Supported
Slack Integration
Connect your Slack account to keep your team posted simultaneously
Supported
Zoom Cloud Integration
Store meeting recordings to be accessed later
Not supported
Salesforce Integration
Connect your Salesforce account to transfer data to your CRM automatically
Not Supported
Zapier Integration
Connect to your Zapier account for seamless integration across apps
Not Supported
Twitter Integration
Track what users are talking about your product on Twitter
Not Supported
Manychat Integration
Use Manychat to design message flows and create commands visually
Not supported
Dialogflow Integration
Use Google AI to query your Google Sheet and generate responses for a variety of web and mobile experiences
Not supported
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